Return and Refund Policy

The user will have a period of 7 working days from the date of receipt of the product to return it. In this case, shipping costs will be borne by the customer and the product must be returned in its original packaging and in perfect condition.

Although all the products are packaged with the better careIf your order contains a damaged item or there has been an error, you can, within 24 hours of receiving the order, notify us by calling us at 691 577 971 or by sending an e-mail to pedidos@pimentonvalledelalagon.com so that we can restock this item as soon as possible.

When your order is delivered, you should check that everything is in accordance with your order. If there is any discrepancy or problem with the order, please indicate it on the delivery note provided by the carrier. In this case, we will pay the shipping costs.

The right of withdrawal shall not apply to personalized products or products that for reasons of hygiene or other legally contemplated exceptions are not subject to this right.